購買須知/流程/售後 Purchase Information / Process / After-sales Service
海外的同好你們好
本次平台銷售將由我們作者本人擔當處理以及聯繫事宜
購買前有任何問題都可以聯繫此信箱：amoes0530@gmail.com
Dear overseas friends
Our author will take care of the sales on the platform as well as the contact matters.
Any questions before purchase, please contact this email address: amoes0530@gmail.com
- 付款方式Payment method
僅提供Paypal系統
每筆費用均收5％的稅金，當你結帳付款時，不要刷新頁面，且在下單後30分鐘內完成付款。
Paypal system only
A 5% tax will be charged on each payment.
Do not refresh the page when checking out for payment.
Please complete your payment within 30 minutes after placing your order.
- 出貨時間Delivery Time
平台所有商品皆為預定受注生產
下單結束後，預計有30-60天生產期，到貨檢查後進行打包，從台灣出貨
採用的航空郵件/包裹依照各地不同，有2~5周不等的運送時間，請接受到出貨通知後耐心等候。
All products on the platform are produced only after the order is placed.
Once the order is placed, there is an estimated 30-60 days of production.Upon arrival and inspection, we will pack and ship from Taiwan.
Air mail/parcel delivery time varies from 2 to 5 weeks depending on the region. Please be patient when you receive the shipment notice.
- 關於運費About shipping fee
這裡採各洲區固定運費收取，多不退，少不補。
如下單時運費為0元，是錯誤的，請來信告知您的國家，人員後台處理後，重新下單。
According to the fixed shipping fee of each continent or region, no refund for more and no compensation for less.
It is invalid if the shipping fee is $0 for the order. Please email us to let us know your country and place a new order after the staff of backend add your country to the system.
- 瑕疵與售後Defects and after-sales service
請在拆包裹時拍照/錄影，紀錄包裹狀態，並拍攝瑕疵照片
寄件到：amoes0530@gmail.com 以利我們快速理解狀況
依各種情況不同，將採用補寄或退款等方式處理
補充：標示為贈品/特典者，不列售后範圍內，請見諒
Please take pictures/videos when unboxing your package to record the condition of the package and take pictures of defects.
Send to: amoes0530@gmail.com
For our quick understanding of the situation
Depending on the situation, we will either send a replacement or refund.
Note: Those marked as gifts/specials are not included in the after-sales service.
- 查詢包裹/物流問題Enquiry on parcel / delivery issues
郵件號碼到此網站查詢
Check the mail number on this website at: https://postserv.post.gov.tw/pstmail/main_mail.html?targetTxn=EB500200
如有特殊情況請來信諮詢是否可以協助
Any special circumstances please write to us to ask if we can help.